City to Launch Ask Cece: A 24/7 Customer Support Chat Tool

CORPUS CHRISTI, TX— The City of Corpus Christi proudly introduces Ask Cece, an innovative AI-powered chat tool designed to enhance customer service and streamline communication for residents.

Ask Cece provides residents with seamless, round-the-clock access to city services via an easy-to-use web chat and text messaging platform. This new service helps residents quickly find information, submit service requests, and connect directly with city staff, simplifying the way they access city services.

Ask Cece combines advanced generative AI and machine learning to handle a wide range of resident needs. With support for 75 languages, it is also a valuable tool in creating an inclusive and accessible community. Residents can access Ask Cece’s web chat from the City’s website, www.corpuschristitx.gov, by clicking the chat icon in the bottom right corner of their screen. They’ll be welcomed with a friendly message, ready to assist them in navigating city resources and submitting requests.

Ask Cece can easily escalate requests to city staff for personalized support if further assistance is needed during the interaction.

For more on Ask Cece, visit CorpusChristiTX.gov.

For more information, media representatives can contact Robert Gonzales, Public Information Manager, at 361-826-3233 or robertg8@cctexas.com.