Pay Your Bill / New Service

Start, Stop or Transfer Service

Do you need to set up new service, stop existing service, or transfer your service to another address? If so, please complete the form below.

Utility Service Application

Pay Online /
Auto Pay

Visit the City's Payment Portal.

Payment Portal

Pay by Phone

Call the payment line directly.

Call (361) 885-0751

Request a
Payment Plan

For residential customers.

Payment Plans

Mail Your Payment

An envelope is provided with the utility statement.

HEB Stores

You can make payments at any HEB store in Corpus Christi.*

Pay In Person

At Corpus Christi City Hall located at 1201 Leopard, Corpus Christi, Texas (1st floor)

Project One Water Utility Assistance

Project One Water helps eligible residents with their utilities bill, ensuring that essential services remain accessible to our community.

Learn About Project One Water

* Please note, that HEB payments may take up to two business days to post. Payments must be via cash, credit or debit card only. No checks accepted.

All returned checks will have a $30 NSF (Non-Sufficient Funds) fee assessed. The returned check plus NSF fee must be paid in full via cash, credit, debit, money order or cashier's check.

Customers needing payment assistance are encouraged to visit https://docs.cctexas.com/forms/UBOArrangement or call customer service at 311 for assistance.

For More Information

For help paying your bill or changing your service call the Customer Call Center.

Call 311

About Us

Our mission is to provide the highest quality water and wastewater services that exceeds regulatory requirements and serves the region. We do this by upholding the highest standards, providing innovative solutions, leading strategic initiatives, and prioritizing continuous improvement. Corpus Christi Water also oversees wastewater management services and the Utility Billing Office.

» Civil Rights Public Notice

Contact Information

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