Communications & Government Affairs

3-1-1 Call Center

3-1-1: Solutions Start With a Call

3-1-1 is a non-emergency phone number for citizens and visitors to get information about city services, report issues like potholes and graffiti, or inquire about city events and schedules. It also provides contact information for the Mayor’s office, Council Members, and the City Manager’s office.

For assistance, call:

  • 3-1-1 if calling from a mobile device while you’re in Corpus Christi.
  • 361-826-CITY (2489) if calling from a landline or if you’re outside Corpus Christi.

The 3-1-1 Call Center operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Citizens may also submit a service request on our online portal or through the MyCC311 app anytime 24/7.

3 Steps to Submit a Service Request

On the App

Step 1

Identify the Issue

Identify a concern that we can help resolve.

Step 2

Request Service

Use our app to submit the service details.

Step 3

Get Notified

Receive timely updates on your request.